Ordering & Tracking

🛍️ Payment Methods:
Customers can make payments through available payment options on our website or via bank transfer.

🚨 Product Availability Notice:
We strive to fulfill all orders, but if an item is out of stock, you will be given the option to select another product/design/color within the same price range. We do not guarantee product availability and are not responsible for delays caused by out-of-stock items. If we do not receive confirmation from the customer, the order may be canceled without prior notice.

🌍 International Orders:
International orders are processed only after full payment has been received.

💳 Payment Policy for Pakistan:

  • Orders up to PKR 15,000: Cash on Delivery (COD) available.
  • Orders above PKR 15,000: Advance payment required.
  • Stitching Orders: 100% advance payment required.

📦 Fast & Secure Nationwide & International Delivery

Shipping Policy

Delivery Timelines:
Delivery times vary based on product categories. To check the estimated delivery time for a specific outfit, please visit its product page on our website. For any queries regarding order delivery, feel free to contact our support team through the available channels on our website.

Delivery Charges:
Shipping charges depend on the product type and delivery location and are non-refundable. For international orders, any customs duties or additional charges imposed by local authorities are the responsibility of the customer. We do not cover or manage these fees.

Shipping/Delivery Charges

Nationwide Shipping (Pakistan):

  • Punjab:
    • Base 1KG: PKR 199
    • Additional KG: PKR 30
  • Rest of Pakistan:
    • Base 1KG: PKR 200
    • Additional KG: PKR 50

🌍 International Shipping: Rates depend on the current USD exchange rate and may vary. The final amount will be confirmed upon order placement.

  • USA & Canada (Estimated):
    • Base 1KG: PKR 3,025
    • Additional KG: PKR 800
  • UK (Estimated):
    • Base 1KG: PKR 2,750
    • Additional KG: PKR 700
  • UAE (Estimated):
    • Base 1KG: PKR 2,450
    • Additional KG: PKR 650
  • China (Estimated):
    • Base 1KG: PKR 3,200
    • Additional KG: PKR 800

If your desired shipping destination is not listed, please contact our customer service team via whatsapp number for assistance.

Delivery Time

Local Delivery (Pakistan):

  • Standard Orders: 2-5 working days
  • Stitched Orders: 5-7 working days

International Delivery:

  • Standard Orders: 5-12 working days
  • Stitched Orders: 15-25 working days

Order Cancellation

To cancel your order, contact our Customer Care team as soon as possible with your order number. Reach us at:

Order Status Inquiry

To check your order status, please get in touch with our customer service team.

Feedback & Complaints

We value your feedback! You can:

  • Message us on our social media platforms.
  • Email us : sales@fatimasboutique.pk
  • Whatsapp Message Only :- +92 313 710 2747